Privacy policy
Last Updated: June 17, 2026
This website is owned and operated by GOCYCL LLC d/b/a GOCYCL.
We respect your privacy and understand that you have a right to know why we collect your personal information and what we do with it. This Privacy Policy applies to information we collect through our Sites (as defined below) as well as information we may collect offline.
This policy describes the type of information we collect from you and/or that you may provide when you visit and/or use this website and/or any of our mobile applications (individually or collectively, "Sites"). "You/your/user(s)" means you as a user of our Sites.
By accessing the Sites, you acknowledge this Privacy Policy and agree to be
bound by the terms hereof, the Terms of Use, and any other terms or policies we
post on the Sites. If there is anything you do not understand, please email any
inquiry to support@gocycl.com. If at any time you do not agree to this Privacy
Policy, please do not use the Sites.
We reserve the right to change or update this Privacy Policy by posting such changes or updates to the Sites. Amendments to this Privacy Policy will be posted at this URL and will be effective when posted. You can tell if this Privacy Policy has changed by checking the "Last Updated" date at the top of this page. Your continued use of the Sites following the posting of any amendment shall constitute your acceptance thereof.
YOUR SECURITY:
We strive to keep your Personal Information private and safe. We take commercially reasonable physical, electronic, and administrative steps to maintain the security of Personal Information collected, including limiting the number of people who have physical access to database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. All payment transactions will be handled through our third-party payment processors, and we will not have access to your credit card number or other financial data.
Unfortunately, despite our best efforts, the transmission of data over the Internet cannot be guaranteed to be 100% secure. While we will use reasonable means to ensure the security of information you transmit through the Sites, any transmission of Personal Information is at your own risk. We are not responsible for unauthorized circumvention of any privacy settings or security measures contained on the Sites.
INFORMATION WE COLLECT:
We collect various information that identifies you as a person ("Personal Information") in two ways: (1) information you provide to us directly, and (2) certain Automated Information that may contain Personal Information when you use our Sites.
Personal Information You Provide to Us:
- Contact details including name, email, telephone number, and shipping and
billing address
- Login and account information, including unique user ID and password
- Personal details including purchase history
- Payment or credit card information processed through our third-party payment
processors
- Personal preferences including wish lists and marketing preferences
We collect Personal Information directly from you when you:
- Sign up for our email list
- Place an order online
- Send us an email or other communication
- Join any of our social networking sites
- Register for an account
- Participate in our promotions, surveys, and/or contests
Automated Information:
We also collect information, some of which may be Personal Information, through
automated means when you visit our Sites, such as:
- The IP address of the device you use to connect to the internet
- The unique identifiers of your device
- Your browser and device characteristics
- Your operating system and language preferences
- The URLs through which you were referred to our Site
- Information on actions taken by you on our Site
- Dates and times of your visits and the pages you accessed
We use a variety of methods such as cookies and pixel tags to collect this information. Most web browsers automatically accept cookies. If you do not wish to have cookies on your system, you can set your browser to refuse them. However, not accepting cookies may make certain features of our Sites unavailable or difficult to use.
HOW WE USE THE INFORMATION WE COLLECT:
Most commonly we will use your Personal Information:
- Where you have asked us to do so or consented;
- Where we need to do so in order to perform a contract we have entered into
with you;
- Where it is necessary for our legitimate interests (or those of a third
party) and your fundamental rights do not override those interests; and
- Where we need to comply with a legal or regulatory obligation.
SHARING PERSONAL INFORMATION WITH THIRD PARTIES:
We do not share your Personal Information with any third parties except as set forth herein. We may disclose your Personal Information to outside individuals and/or companies that help us bring you the products and services we offer and to create, operate, and maintain our Sites. For example, we may work with third
parties to:
(a) manage a database of customer information;
(b) assist us in distributing e-mails;
(c) assist us with direct marketing and data collection;
(d) provide data storage and analysis;
(e) provide fraud prevention;
(f) provide customer service;
(g) provide order fulfillment and/or delivery services; and
(h) provide other services designed to assist us in developing and running our
Sites and maximizing our business potential.
We require that these outside companies agree to keep all information shared with them confidential and to use the information only to perform their obligations to us.
If we seek investors or go through a business transition, including but not limited to a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be shared as part of the negotiation of the transaction and will likely be among the assets transferred.
We may disclose your Personal Information when legally required to do so, to cooperate with law enforcement investigations or other legal proceedings, to protect against misuse or unauthorized use of the Website, to limit our legal liability, or to protect the rights, property, or safety of users of the Sites or the public.
SMS/MMS MOBILE MARKETING:
We respect your privacy. We will only use information you provide through the Program to transmit your mobile messages and respond to you, if necessary. This includes sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.
Text Marketing and Notifications: By entering your phone number in the checkout and initiating a purchase, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. Text message frequency may vary. You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.
California Civil Code Section 1798.83 permits California residents using the Program to request information regarding our disclosure of information to third parties for their direct marketing purposes. To make such a request, please contact us at support@gocycl.com.
This Privacy Policy is strictly limited to the Program and has no effect on any other privacy policy(ies) that may govern the relationship between you and us in other contexts.
YOUR CHOICES ABOUT HOW WE USE YOUR INFORMATION AND OPTING OUT:
Tracking: You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. If you opt out of cookies, you will not be able to take advantage of various features of the Sites that are available to other users.
Promotional Offers: If you do not wish to receive our email promotional offers, you may opt out by checking the relevant box when we collect your information, logging into your account to update your preferences, or clicking on the "unsubscribe" link found in emails we send to you. Please allow up to ten (10) business days for changes to your email preferences to take effect.
DISCLOSURE FOR LEGAL PURPOSES:
You hereby authorize us to disclose any of your Personal Information pursuant to judicial and administrative proceedings and to law enforcement or government agencies if we are legally required to do so. You also authorize us to disclose Personal Information if we believe the disclosure is necessary or appropriate in the event of an investigation of improper or illegal conduct in connection with the Sites, such as fraud, misrepresentation, intellectual property infringement, or other activity that may put us at risk for liability.
CHILDREN:
We do not knowingly permit persons under 13 years of age to use the Sites, and we do not knowingly collect, use, or disclose Personal Information from anyone under 13 years of age. If we determine upon collection of Personal Information that a user is under this age, we will not use or maintain his/her Personal Information without parent/guardian consent. If we become aware that we have unknowingly collected Personal Information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
DISPUTES:
In the event of any dispute, the party wishing to address the dispute must contact the other party in writing, including by e-mail, and advise the other party of the dispute in reasonable detail as well as informing the other party of the remedy being sought. Notices to us shall be sent to legal@gocycl.com with the words "DISPUTE NOTICE" in the subject line. The parties shall make a good faith effort to resolve the dispute before resorting to formal means of resolution.
CONTACT:
If you have any questions about your privacy or security at the Sites, or wish to update your Personal Information, please send an email to support@gocycl.com.
GOCYCLE
192 Wines Lane Houston, TX 77223